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Pixel Arena Gaming (ABN 85 680 266 951) shall be collectively referred to as “Pixel Arena”, “we”, “us”, or “our”. We are committed to safeguarding your personal information in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”), the Australian Privacy Principles (“APP”) and any related privacy codes including the General Data Protection Regulation (“GDPR”) (collectively, “Privacy Laws”). Please read this Privacy Policy (“Policy”) carefully as it outlines how we collect, use, disclose and store your personal information.

Pixel Arenafrom time-to-time gathers information from its customers (“Customers”) primarily for the provision of services, ongoing Customer support and the compiling of Customer databases to enable us to improve the nature of the products and services we provide (“primary purposes”).

By interacting with Pixel Arena, you agree that we can use information about you in accordance with this policy.

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Our Commitment to Privacy

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We are committed to protecting your privacy in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APP").

 

What Information We Collect

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We collect several types of information, depending on your interaction with us:

• Personal Information: This includes your name, address, contact details, payment information, image (from surveillance cameras), health information (with your consent), and product preferences.

• Sensitive Information: We only collect sensitive information like health details with your explicit consent (except if required by law).

• Public Data: This includes comments, time zone, and information you post on our platforms.

• Log Data: This includes device identifiers, device type, location information, browsing activity, and cookie information.

 

How We Collect Information

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We collect information when you:

• Contact us (phone, email, online, in person)

• Make reservations or bookings

• Enter competitions

• Apply for jobs (online or in person)

• Make online transactions

• Use social media

• Provide credit card details

• Interact with third-party sources

 

Cookies and Similar Technologies

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We use cookies and similar technologies to collect information about your use of our services. These technologies allow us to personalize your experience, deliver targeted advertising, and improve our services.  

You can opt out of cookies by adjusting your browser settings. However, this may limit the functionality of our websites and services.

 

How We Use Your Information

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We use your information for various purposes, including:

• Providing our products and services

• Communicating with you

• Managing your account and billing

• Developing and improving our services

• Verifying your identity

• Employment purposes

• Responding to legal requests

• Protecting our rights and safety

 

Sharing Your Information

 

We may share your information with:

• Business partners

• Service providers

• Government and regulatory agencies

• Third parties authorized by you

 

We take steps to ensure your information is kept confidential and secure when shared with third parties.

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Your Rights You have the right to access, update, or remove your personal information. You can also opt out of receiving marketing communications from us.

Data Security We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no security measures are guaranteed.  

Data Breaches In the event of a data breach, we will take steps to contain it, limit further access, and notify affected individuals.

Changes to This Policy  We may update this Policy from time to time. We will post any changes on our website.

Contact Us If you have any questions or concerns about this Policy, please contact us at info@pixelarena.com.au.